"Our computer system is down," which is usually code for "we can't do what you need us to do because we're paralyzed with out the holy, all powerful computer" and "you can't be mad at us, because it's the computer's fault."
These words just make me want to slap people into the ground. FUCK YOU and your computer system. Honestly, what the fuck did we do before computers? Did we get work done? For fuck's sake. UGH.
I have heard that phrase entirely too much in the last few days.